Return & Refund Policy of

all products are checked thoroughly prior to shipping but If you are not happy with your purchase, we will accept a return of an unused product in its original packaging within 14 days. all items are tracked and we retain the proof of postage. always.

Once we receive the returned item, will give a full refund (excluding shipping).

Earrings made to order and custom products are not eligible for returns. as always, no Karen behaviour will be tolerated

Please allow 1-2 weeks for your return to be processed. Discounted items are not eligible for a return. The buyer is responsible for shipping costs for returns. 

Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in the return shipment, therefore we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.

All goods will be inspected on return.